Terms & Conditions
Last updated
Welcome to happiness-travels.. By accessing or using our website https://happiness-travels.com, booking our services, or contacting us via info@happiness-travels.com, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. About Us
happiness-travels. is a travel and excursions company operating in Egypt, providing tours, activities, transfers, and related travel services, mainly in Hurghada, Marsa Alam, and other destinations.
2. Acceptance of Terms
By using our website or services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. If you do not agree with these Terms, please do not use our services.
3. Bookings & Reservations
- All bookings are subject to availability.
- A booking is considered confirmed only after payment is received (full or partial, depending on the service).
- You are responsible for providing accurate personal and travel information at the time of booking.
4. Prices & Payments
- All prices are shown in the currency specified on the website or during communication.
- Prices may change without prior notice but confirmed bookings will not be affected.
- Payments can be made using the available payment methods communicated by Kemetra Travel.
5. Cancellations & Refunds
- Cancellation policies vary depending on the tour or service booked.
- Some excursions may be non-refundable or partially refundable.
- Refunds, if applicable, will be processed using the original payment method within a reasonable time.
For detailed cancellation terms, please contact us at info@happiness-travels.com before booking.
6. Changes & Modifications
Kemetra Travel reserves the right to:
- Modify itineraries due to weather conditions, safety concerns, or circumstances beyond our control.
- Substitute services of equal value if necessary.
7. Customer Responsibilities
You agree to:
- Follow instructions given by guides and staff.
- Respect local laws, customs, and safety rules.
- Ensure you are medically fit to participate in activities booked.
Kemetra Travel is not responsible for issues caused by failure to comply with instructions or safety guidelines.
8. Liability Disclaimer
- happiness-travels. acts as an organizer and is not liable for delays, injuries, losses, accidents, or damages caused by third parties, force majeure, or events beyond our control.
- Participation in excursions is at your own risk.
9. Travel Insurance
We strongly recommend that all customers obtain comprehensive travel insurance covering medical expenses, accidents, and cancellations.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Kemetra Travel and may not be copied, reproduced, or used without written permission.
11. Privacy
Your personal data is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein.
12. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: info@happiness-travels.com
🌐 Website: https://happiness-travels.com